We (Crucible Books) are committed to protecting the privacy of our customers and visitors to our Site. This Privacy Policy describes how your personal information is collected and used when you visit or make a purchase from Crucible Books (The Site).

Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, operating system, IP address, time zone, and certain cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”

When we mention “Personal Information” in this Privacy Policy, it refers to both Device Information and Order Information.

How We Use Your Personal Information
We use the Order Information that we collect generally to fulfil any orders placed through the Site, including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations. Additionally, we use this Order Information to:

Communicate with you;
Screen orders for potential risk or fraud; and when in line with the preferences you have shared with us, provide you with information relating to our products or services.

We use the Information that we collect to help screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

If necessary, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Legal bases for processing your personal information
When you provide us with Personal Information via a transaction on our Site, such as placing an order or submitting a product inquiry, the legal basis we rely on for processing your personal information is consent and for the purpose of fulfilling your order the performance of a contract. 

Your Rights
You have the right to access Personal Information we store about you and to ask that your Personal Information be corrected, updated, or deleted. If you would like to exercise this right, please contact us via info@cruciblebooks.co.uk

Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.